Privacy Policy

Brightview CCTV provides CCTV, alarm, access-control, installation, and related security services for homes and small businesses. For questions about this policy or your personal information, please contact us through the contact form on this website.

When you contact us, request a quote, or send us a message, we may collect your name, email address, phone number, property or service details, and the information you choose to include in your enquiry.

We may also collect limited technical information about how our website is used, such as device, browser, and pages visited, where you have accepted analytics cookies.

We use your information to respond to enquiries, prepare quotes, provide and manage our services, communicate about an existing request, improve our website and services, and meet legal or regulatory obligations.

We do not sell your personal information.

Under UK data protection law, we process personal information where it is necessary to respond to your request or take steps towards a contract, where it is necessary for our legitimate interests in running and improving our business, where required by law, or where you have given consent.

Our website uses cookies and similar technologies. Essential cookies help the site work properly. With your consent, we may use Google Analytics to understand how visitors use our website and improve its performance. You can change your cookie preferences through the cookie controls on this website or in your browser settings.

We may share personal information with trusted service providers who help us operate our website, manage enquiries, or deliver our services, where they are required to protect it and use it only for the agreed purpose. We may also share information when required by law.

We keep personal information only for as long as necessary for the purposes described in this policy, including meeting legal, accounting, and reporting obligations.

You have rights over your personal information, including the right to request access, correction, deletion, restriction, or objection to processing in certain circumstances. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To make a request, contact us through the website contact form. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your information.

We use reasonable organisational and technical measures to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.

We may update this policy from time to time. Any changes will be posted on this page with a revised last updated date.